{"id":789,"date":"2026-09-09T10:54:15","date_gmt":"2026-09-09T07:54:15","guid":{"rendered":"https:\/\/arcareon.fi\/ukk\/"},"modified":"2026-09-09T15:59:19","modified_gmt":"2026-09-09T12:59:19","slug":"ukk","status":"publish","type":"page","link":"https:\/\/arcareon.fi\/en\/ukk\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"
\r\n\r\n

\r\n Answers to common questions\nabout booking,\npickup,\ndelivery,\npayment and returns.\r\n <\/p>\r\n\r\n

\r\n\r\n \r\n \r\n\r\n \r\n\r\n How is the rental price calculated?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n The price depends on the item, rental period, quantity and optional services. The final price is shown before confirmation. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n Where do I collect the items?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Pickup is in Lepp\u00e4vaara, Espoo, at a pre-agreed time. The exact location is confirmed with the booking. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n Can I book for the same day?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n A same-day booking may be possible depending on availability and the pickup time. Contact us first so that handover can be confirmed. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n Is delivery available?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Yes. Delivery can be arranged in Helsinki, Espoo and Vantaa, and elsewhere by agreement. The fee depends on the address and order. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n How can I pay?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n You can pay with the order. By separate agreement, payment can also be made on collection with MobilePay or cash. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n What if the item does not work?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Stop using it and contact Arcareon immediately. Do not open or repair the item yourself. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n Can I extend the rental?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Ask before the agreed return time. An extension is possible if there is no following booking. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n What if the return is late?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Tell us immediately. Additional rent and direct costs caused by the delay may be charged. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n Must the item be cleaned?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Yes. Return the item and accessories clean and dry unless product-specific instructions say otherwise. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n \r\n\r\n

\r\n\r\n What if something is damaged or missing?\r\n \r\n +\r\n <\/span>\r\n\r\n <\/summary>\r\n\r\n
\r\n

\r\n Notify us immediately. Damage or missing parts are inspected and handled under the rental terms. <\/p>\r\n <\/div>\r\n\r\n <\/details>\r\n\r\n \r\n <\/div>\r\n\r\n

Ask us<\/a><\/p>\r\n <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-789","page","type-page","status-publish","hentry"],"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"arcareon","avatar_url":"https:\/\/arcareon.fi\/wp-content\/uploads\/nsl_avatars\/86cf81162f679cb6a35819c99da46356.png","author_link":"https:\/\/arcareon.fi\/en\/author\/arcareonoy\/","description":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/pages\/789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/comments?post=789"}],"version-history":[{"count":1,"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/pages\/789\/revisions"}],"predecessor-version":[{"id":801,"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/pages\/789\/revisions\/801"}],"wp:attachment":[{"href":"https:\/\/arcareon.fi\/en\/wp-json\/wp\/v2\/media?parent=789"}],"curies":[{"name":"well played","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}